T & C's

Terms & Conditions

Terms & Conditions

Whilst J.A.B.S Event Hire aims to provide the very best service available to their clients, each booking is bound by our Terms and Conditions as laid out below to protect both Client and Provider. If at any time you would like an e-mailed or printed version of our T&C's then please contact us immediately and we will be happy to help.

Any person(s) or organisation(s) requesting services from J.A.B.S Event Hire will be known as the “client/hirer” or “you“. Any request for services from J.A.B.S Event Hire once confirmed will be known as a “booking” or “event”. Representatives of J.A.B.S Event Hire are known as “staff” or “DJ”. J.A.B.S Event Hireare also referred to below as “us, “our” or “we”.


“In writing” can be deemed as email or any other electronic messaging means where there is an audit trail. You agree to the following T&C’s at the point of booking.


1. A booking once confirmed in writing either by email, or other written forms where there is an audit trail, becomes known as the “booking” or “event” as below.


2a. You may cancel a booking at any time, by notice in writing to us.


You will then be liable to pay us compensation based upon a percentage of the package fee, depending upon when in number of days before the event the notice is received:


                                            100 - 81 Days 50%    80 – 71 Days 75%, 70 – 0 Days 100%,


2b. For clients with Payment Credit Terms (usually 30 day unless agreed otherwise), additional fees for overdue payments will be payable by the client, assuming the correct invoices are presented by us within 5 working days of the actual event date.


The client will be liable as follows and is based on a percentage of the invoiced/total fee for the Event:


31 – 44 Days 20%, 45 – 60 Days 40%, 61 – 90 Days 50% 91 or more Days 75%


The above fees are cumulative


(IE if a payment is 51 days late then you will firstly occur a 20% addition to your total followed by a further 40% charge. If £200 is owed this would total to £336)


3. For those sub-contracting their services to us, failure to adhere to the terms incur the same penalty charging structure as laid out in Clause 2, and further action will be taken to claim costs for seeking alternative event subcontractors, and costs for any damage to our reputation.


4. If the date of the event is postponed, we may at our sole discretion (which we will exercise reasonably having regard to our ability to obtain alternative work on the first agreed date and availability on the second date) agree not to treat the contract as being cancelled but to provide the services on the postponed date and apply all monies paid by you towards the fees for that day.


5. Any deposit or booking fees will not be refunded under any circumstances.


6. Paying a booking fee for your event or function is a 100% binding guarantee of contract and reservation of your function date.


7. The client/hirer is responsible for any damage to our equipment caused by any persons at your event. You will be charged for the full cost of any repairs, or replacements required. You will be advised of any damage as soon as it is caused.


8. We will not tolerate violent, aggressive or abusive behaviour from anyone under any circumstances. We also reserve the right to terminate our services at any time should we feel that our personal safety is under threat. We do not take responsibility for ejecting any unwanted persons from any venue.


9. You will be advised of any problems that we may have in this respect with any of your guests.


10. In the event of fire, flooding, public disturbance, terrorist activity or any other threat to the public, we will not be responsible for evacuating any venue or building where we are present and/or working within, unless the fire regulations for the venue specify otherwise.


11. This would usually incur a vocal announcement.


12. Failed payment of any fees owed within 30 days after the date of the event will result in pending legal action. We understand and will exercise our statutory right to add interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms.


13. We require a minimum of one hour to enter a venue and set up prior to the event start time and also a similar time at the end of the event to pack away. We will not be held responsible for any events late start that is the result (directly or indirectly) of this allowance not being made and no refunds will be given, part or full. Equally we will not be held responsible for the late closing of a venue, or a venue operating in breach of the terms of its license, as a result of (directly or indirectly) the required time to pack our equipment away.


14. If you are booking other entertainment as well as hiring us, please consider the amount of space available and the amount of space required for our equipment. It is the clients responsibility for ensuring adequate floor space.


15. We reserve the right to refuse to continue any event prior to the start should there be insufficient floor space which would not allow the audio and lighting equipment to be assembled safely, or to provide a smaller package than originally booked to ensure client and guest safety. No refunds, part or full, will be issued if this is a result (directly or indirectly) of client incompetence.


16. It is the client/hirer’s responsibility to ensure equipment booked is suitable for access to and use at the event venue. No refunds, part or full, will be given for non-use of specific equipment that cannot be used due to any venue restrictions imposed e.g. fire safety regulations regarding smoke machines, sound limiters installed etc. Not all disco equipment is designed to fit through narrow doorways and/or up staircases.


17. It is the client/hirer’s responsibility to inform us of any access restrictions that may impede set up or restrict equipment use.


18. Only staff employed by us may operate any of our equipment. If any client or their guests are found tampering with any of our equipment we reserve the right to refuse to continue with the event. No refunds, part or full, will be issued in this instance.


19. Under no circumstances may unauthorised personnel tamper with, move or attempt to use equipment owned by us.


20. We cannot accept responsibility for damage to property, or injury to persons caused directly by third party intervention.

 

21. We reserve the right to substitute alternative entertainment should uncontrollable circumstances dictate the need to do so.


22. We will not be responsible for any damage or loss to private or public property caused by invited or uninvited guests.


23. All of our equipment that is used is checked prior to arrival and has been fully tested for safety by a qualified electrical engineer. If we are asked to link our equipment within a fixed in-house audio system, we reserve the right to refuse to do so if the equipment is considered to be unsafe or liable to cause damage to any component linked to it. The client/hirer is liable if post inspections prove that damage has been caused by faulty equipment other than ours.


24. It is the responsibility of the hirer to make sure that there is an adequate provision of electrical power within ten metres of our set-up point. We require a minimum of 2 x 13amp outlets dedicated purely for our equipment (no extension leads). Any damage caused to our equipment by an inadequate power supply or power interruption is the responsibility of the hirer. We reserve the right to refuse to continue with any event should adequate power sources not be available. No refunds, part or full, will be issued in this instance.

 

25. The hirer/client is fully responsible for any damage caused to the equipment caused by the use of sound limiters and the subsequent cut off and reintroduction of power without our prior knowledge.


26. If the function is outdoor or in a marquee and power is being supplied via a generator, the client takes full responsibility for any damage caused to our equipment due to power surges or failures of said generator and costs incurred for the repair of such items.


27. All bookings should be taken on the understanding that the venue is in possession of the necessary entertainment & liquor licenses. We are not responsible if the venue is found to be in breach of the terms of their license.


28. The DJ and their assistants will conduct themselves in a proper manner throughout their attendance at the venue, and will respond to the client/hirer or manager’s requests regarding volume, siting of equipment and/or any other reasonable requests.


29. During your event there is a very strong likelihood of photographs and/or videos being taken for publicity purposes. If you do not wish to have photos or videos published on our website or social media sites, or any site affiliated with ourselves, then you must inform us in writing at least 7 days before the event.


30. We will not be liable for non-fulfilment of this contract by the management and/or the DJ, although every reasonable precautions will be taken.


31. In the event of the client seeking compensation we will not be liable under any such claim, and the contracted DJ will only be liable for a sum up to and not exceeding the contracted amount. This is proportionate to the claims being made in line with any services being agreed for provision.


32. Details outlining our cover for Public Liability Insurance and Portable Appliance Testing can be sent to clients electronically in advance of an event, but only once a booking is confirmed.


33. Hard copies of these documents are brought to a venue by the DJ where possible.


34. In the event of fire, flooding, public disturbance, terrorist activity or any other threat to the public including pandemic outbreaks or virus outbreaks, which cause your event to be cancelled by either yourselves, your venue or the UK Government, where J.A.B.S Event Hire are not at fault and still willing and able to carry out the event as planned, no refund will be issued-either in part or full. We will work with you on re-arranging your event for a future date where we have availability. If no available date can be agreed then no refund will be issued-either in part or full.  If your event is within 70 days and you wish to cancel, not move the date, then full payment is still required as stated in Clause 2a. If full payment isn't made either 7 days after cancellation or 28 days before your event date (whichever comes first), then we will pursue legal action as per the Term & Conditions agreed to at the time of your booking.


35. All event start and finish times must be finalised by the client/hirer with us and agreed by us, J.A.B.S Event Hire , a minimum of 28 days before the event-any requested changes after this time will incur a fee. We reserve the right to refuse any event time changes (either start or finish, even if the length of time is still the same) after 28 days notice (should the change interfere with any other events/bookings or clients/hirers, either directly or indirectly, or should we feel that the request is unreasonable-what constitutes as interfering or unreasonable is of our own opinion, not that of the clients/hirers), and we will provide the service paid for at the times originally stated on your booking form when the booking fee was paid. Should this result in you wishing to cancel your booking, full payment is still required, as stated in Clause 2a, and no refund will be issued, either in part or in full.


36. Any additional time required must be requested and agreed by us a minimum of 28 days before your event. Extra time will be charged at £35 per hour (in full hours only) if agreed by us before the stated 28 day notice period. Any additional time requested after the 28 days notice period, and more than 24 hours before the scheduled event start time, will be charged at £55 per hour (in full hours only) and must be paid at least 24 hours before the scheduled event start time. Any additional time requested less than 24 hours before the scheduled event start time, or during the event, will be charged at £75 per hour (in full hours only) and must be agreed by management (Jamie Firman or Abigail Firman) ONLY at least 1 hour before the event is originally due to finish (IE in the case of a finish time of 23:00-extra time must be agreed and paid for before 22:00) and paid cash to the DJ/staff at the event in question. We reserve the right to refuse any additional time requested (should the request interfere with any other events/bookings or clients/hirers, either directly or indirectly, or should we feel that the request is unreasonable-what constitutes as interfering or unreasonable is of our own opinion, not that of the clients/hirers), and we will provide the service paid for at the times originally stated on the booking form at the time of the event starting. Additional time on New Years Eve is charged at double.


37. Any changes made to a booking/event after the booking fee is paid will incur a £25 admin fee per change request. This includes, but is not limited to: date changes, time changes, venue changes, cancellation/alteration of services (either in part or full).


38. We will take all required safety measures when using any pyrotechnics. All of our staff have received the appropriate training to deal with pyrotechnics. We will not be liable should any injury occur from the use of pyrotechnics due to guest or venue negligence or interference.


39. We will not be liable for any cleaning charges enforced by the venue for the use of any of our equipment. It is up to you to discuss this with your venue prior to booking. Should this mean that equipment cannot be used after the booking is made no refunds will be given, in part or full.


40. We reserve the right to alter any or all of the above at any time.

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